Saturday, February 25, 2012

Champaign - snow and FISH

Our first snow experience!

The group listening to Jan Ison and the FISH philosophy!


At February 25, 2012 at 2:54 PM , Blogger Linda Cartwright said...

This room and the snow look so familiar - enjoy!

At March 1, 2012 at 3:04 AM , Blogger Faith said...

Fish philosophy great! I see it as a way of putting energy back to where it can be most used to the benefit of our users. Creating friendly environment where users can actively put ideas and comments about our services.

At March 16, 2012 at 1:02 PM , Blogger Debbie Martindale said...

Customer services is all important in how we 'serve' our library users. FISH is a session we need to be reminded of every few years or so.


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